The target availability for Kong-hosted SaaS services offered as part of the Konnect Platform (the “Konnect Cloud Services”) is 99.9% per calendar month (based on minutes of availability/total minutes per month (“Konnect Cloud Service Level”). For more details, please see Support and Maintenance Policy.
We currently support credit card transactions in US dollars only. Konnect customers using the Enterprise plan will have the ability to pay via invoice/PO.
To make changes to your plan, go to the Billing and Usage section of your Konnect account. If you’re an Enterprise customer, please contact sales to make changes to your account.
API Request limits are based on the total requests to all of your “Services” over a rolling 30 day period that starts on the date you signed up for Konnect.
Plans are billed over a 30 day period that starts on the date you signed up for the service. The duration of Enterprise subscriptions are as set out in the individual Order Form for the subscription.
Yes. Kong offers various partnership opportunities. For more information on how your organization can partner with the fastest growing microservice connectivity platform, please see: https://konghq.com/partners