FAQs

 

Q: I’ve registered! When and how can I join?

A: You can join RIGHT NOW to reserve your spot and build your agenda. It takes 5-10 minutes for Eventbrite to pair with the virtual platform. Please wait 5-10 minutes to login.

  1. Go to https://kongsummit2020.com and open the virtual platform in your web browser on your computer or device (Use Google Chrome for the best experience).
  2. Enter the email address you used to register for the conference and the Eventbrite order number that you see above as the password, exclude the # in your password.
  3. You must accept the terms and privacy policy and then click the Login button.


If you receive an error message, please refresh your browser or wait 5 minutes. If you are still having issues please email events@konghq.com.

 

Q: If I miss a session I wanted to attend, will virtual sessions be available after the event?

A: Yes, sessions will be available on demand here until October 30.

 

Q: What are the system requirements?

A: Use Google Chrome for the best experience. Please make sure you sign off from your VPN before you log in to ensure full connectivity.

 

Q: What is the best device to attend the virtual event?

A: The virtual event platform can run on both mobile and desktop/laptop systems; however, for the best experience, a desktop/laptop computer is recommended. More information to be found in the Technical FAQs.

 

Q: What are the hours I can visit the Demos and Expo Hall?

A: You can visit anytime to read, interact with videos and check out special offers. Live chat will be available during these hours (Pacific Time):

 

Wednesday, October 7, 2020 

      • 8:00 AM – 9:00 AM PT
      • 11:20 AM – 12:20 PM PT
      • 3:30 PM – 4:10 PM PT
Thursday, October 8, 2020

      • 8:00 AM – 9:00 AM PT
      • 11:40 AM – 12:40 PM PT
      • 3:10 PM – 3:40 PM PT

 

Q: I’d like a guided tour of the platform.

A: You are in luck! Kaitlyn Barnard leads Developer & Community Marketing here at Kong, and she will guide you through the platform. Simply click on the Welcome video in the lobby.

 

Q: I still have some unanswered questions. Who can I contact?

A: Visit the Help Desk in the Lobby or send any other questions to events@konghq.com.

 

Q: I want to participate in the Day 1 or Day 2 gamification and/or sweepstakes! What’s the fine print?

A: Day 1 Gamification at Kong Summit 2020 Sweepstakes Rules:

  1. How to Enter. You will be entered in the sweepstakes automatically if you accrue either 100, 250 or 500 points in the MeetingPlay platform between October 7th – 8th, 2020 by completing any of the point-producing actions listed here. No purchase is necessary to enter or win, and purchase will not affect your odds of winning.  All valid entries registered or received by Kong (the “Sponsor”) between 9 a.m. Pacific Time on October 7 and 4:30 p.m. Pacific Time on October 8, 2020 (“Entry Deadline“) will be eligible for a drawing to win a Prize.  Sponsor assumes no responsibility for late, lost, damaged, misidentified or misdirected entries.
  2. Eligibility. This is a trade promotion sweepstakes.  Eligibility is limited to persons at least eighteen (18) years of age and who are legal residents of the United States or its territories and possessions and other countries in which the Sponsor is permitted to do business. Limit one (1) entry per person, but there is no limit on the number of employees from a single company who may enter.  The sweepstakes is void where prohibited or restricted by law and is subject to all applicable federal, state and local laws and regulations.  Employees (and their immediate families and household members) of the Sponsor, its parents, affiliates, subsidiaries, advertising and promotion agencies are not eligible.  
  3. Prizes. The first person to be drawn will win one (1) $100 USD Amazon gift card. The second person to be drawn will win one (1) IceMule Pro Cooler Backpack, approximately valued $115 USD. The third person to be drawn will win one (1) HHKB Mechanical Keyboard, approximately valued $211 USD. The fourth person to be drawn will win one (1) $100 USD giftcard to a food delivery service of their choice. The fifth person to be drawn will win one (1) Always Pan, approximately valued $145 USD. The sixth person to be drawn will win one (1) Holy Stone HS720 Foldable GPS Drone with 4K UHD Camera, approximately valued $211 USD.  In each case, Sponsor may substitute a prize of comparable value. Prizes may be reported to the Internal Revenue Service as income to the winner. All taxes on prizes are the sole responsibility of the winner.
  4. Random Drawing. Winners will be selected by random drawing, to take place during multiple times from October 7 through Oct 8, 2020 from all eligible entries received on or prior to the Entry Deadline.  Odds of winning depend on the number of eligible entries received.
  5. Conditions of Participation. Participants agree to be bound by these rules and all decisions of the Sponsor’s sweepstakes judges, whose decisions will be final. Prizes must be claimed within seven (7) days of first attempted notification or will be forfeited. All entries become the property of Sponsor and will not be acknowledged or returned.  Sponsor shall not be responsible for registration errors or for lost, late or misdirected mail (including e-mail), or telecommunication or computer hardware or software failures.  If, for any reason, the fairness or integrity of the sweepstakes becomes compromised, Sponsor reserves the right to terminate or modify the sweepstakes, and to disqualify any individual who tampers with the entry process or the administration of the sweepstakes.
  6. Prize Notification and Publicity Permission. The Prize winners will be notified by direct message through the MeetingPlay platform or by e-mail within five (5) business days of conducting the drawing.  Sponsor makes no warranties with regard to the Prizes. The Prizes are not transferable and the winner has no right of substitution (in cash or otherwise).  Sponsor reserves the right to substitute a prize of equal or greater value in its sole discretion. Acceptance of a prize constitutes winner’s permission for the Sponsor to use winner’s name, photograph, likeness, voice, biographical and professional information and statements for advertising or publicity purposes, worldwide, and in all forms of media now known or hereafter developed, in perpetuity, without further compensation. 

Sponsor. The Sponsor of this promotion is: Kong Inc., 150 Spear St #1600, San Francisco, CA 94105, United States.

A: Day 2 Social Media Bonus Sweepstake Rules at Kong Summit 2020:

  1. How to Enter. You will be entered in the sweepstakes automatically by tweeting with the hashtag #KongSummit2020 on October 8, 2020. No purchase is necessary to enter or win, and purchase will not affect your odds of winning. Duplicate tweets or tweets containing only the hashtag will not be counted. Tweets from private accounts will not be counted.  All valid entries registered or received by Kong (the “Sponsor”) between 9 a.m. Pacific Time on October 8 and 4:30 p.m. Pacific Time on October 8, 2020 (“Entry Deadline“) will be eligible for a drawing to win a Prize.  Sponsor assumes no responsibility for late, lost, damaged, misidentified or misdirected entries.
  2. Eligibility. This is a trade promotion sweepstakes.  Eligibility is limited to persons at least eighteen (18) years of age and who are legal residents of the United States or its territories and possessions and other countries in which the Sponsor is permitted to do business. Limit one (1) entry per person, but there is no limit on the number of employees from a single company who may enter.  The sweepstakes is void where prohibited or restricted by law and is subject to all applicable federal, state and local laws and regulations.  Employees (and their immediate families and household members) of the Sponsor, its parents, affiliates, subsidiaries, advertising and promotion agencies are not eligible.  
  3. Prizes. The raffle winner will have their choice of one (1) HHKB Mechanical Keyboard, approximately valued $211 USD OR one (1) Holy Stone HS720 Foldable GPS Drone with 4K UHD Camera, approximately valued $211 USD.  In each case, Sponsor may substitute a prize of comparable value. Prizes may be reported to the Internal Revenue Service as income to the winner. All taxes on prizes are the sole responsibility of the winner.
  4. Random Drawing. Winners will be selected by random drawing, to take place at 4:30 PM Pacific Time on Oct 8, 2020 from all eligible entries received on or prior to the Entry Deadline.  Odds of winning depend on the number of eligible entries received.
  5. Conditions of Participation. Participants agree to be bound by these rules and all decisions of the Sponsor’s sweepstakes judges, whose decisions will be final. Prizes must be claimed within seven (7) days of first attempted notification or will be forfeited. All entries become the property of Sponsor and will not be acknowledged or returned.  Sponsor shall not be responsible for registration errors or for lost, late or misdirected mail (including e-mail), or telecommunication or computer hardware or software failures.  If, for any reason, the fairness or integrity of the sweepstakes becomes compromised, Sponsor reserves the right to terminate or modify the sweepstakes, and to disqualify any individual who tampers with the entry process or the administration of the sweepstakes.
  6. Prize Notification and Publicity Permission. The Prize winners will be notified by direct message through the MeetingPlay platform or by e-mail within five (5) business days of conducting the drawing.  Sponsor makes no warranties with regard to the Prizes. The Prizes are not transferable and the winner has no right of substitution (in cash or otherwise).  Sponsor reserves the right to substitute a prize of equal or greater value in its sole discretion. Acceptance of a prize constitutes winner’s permission for the Sponsor to use winner’s name, photograph, likeness, voice, biographical and professional information and statements for advertising or publicity purposes, worldwide, and in all forms of media now known or hereafter developed, in perpetuity, without further compensation. 
  7. Sponsor. The Sponsor of this promotion is: Kong Inc., 150 Spear St #1600, San Francisco, CA 94105, United States.