Connecting Our Country: How APIs Sit at the Heart of Our COVID-19 Response

DWP, UK govt.

The Department for Work and Pensions (DWP) is the UK’s biggest public service department, administering the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. When COVID-19 hit, we urgently had to enable scalable data access and process automation to meet an unprecedented demand for our services as our citizens became increasingly dependent on us during the lockdown.

In this session, we’ll talk about the key role our APIs play in meeting this demand and supporting remote working across the UK. We’ll also show how APIs and events are driving the next phase of our ongoing transformation to break down silos and deliver a much more holistic service to the citizen whilst maximizing re-use of technical products across DWP.


Jacqui Leggetter profile Picture

   Jacqui Leggetter

   Head of Integration


Dean Clark profile Picture

   Dean Clark

   Technical Lead