The target availability for Kong Konnect is 99.9% per calendar month (based on minutes of availability/total minutes per month (“Konnect Cloud Service Level”). For more details, please see Support and Maintenance Policy.
We currently support credit card transactions for Konnect Plus plan customers in US dollars only. Konnect Enterprise plan customers may pay via invoice/PO.
If you’re a Konnect Enterprise plan customer, please contact sales to make changes to your account. If you’re a current Konnect Plus plan customer and would like to move to the Enterprise plan, you may do so by contacting sales. If you would like to cancel your Konnect Plus plan, you may do so on your Account page.
Plans are billed over a 30 day period that starts on the date you signed up for the service. The duration of Enterprise subscriptions is set out in the individual Order Form for the subscription.
Yes. Kong offers various partnership opportunities. For more information on how your organization can partner with the fastest growing microservice connectivity platform, please see: https://konghq.com/partners