Managing Self-Service at Scale: How Comcast Manages their API Platform Across Multiple Service Teams

Tyler Rivera, Comcast Connected Living

This presentation is for engineers interested in building tooling and processes for a self-service API Platform that can scale to dozens of teams. How do you manage access for your developers? Are there constraints to IDP driven role assignment? How do you reduce friction while still maintaining control of your platform? In this presentation Tyler Rivera, Principal Engineer at Comcast Connected Living will discuss Comcast’s strategy for managing Developer Portals, Workspaces, onboarding, and role assignment across multiple service teams in a self-service environment. Tyler will walk through Comcast’s declarative configuration solution to these problems, discuss some of the challenges encountered, lessons learned, and future efforts towards building a large-scale self-service API Platform for a diverse ecosystem of services.