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          Event Gateway
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          Metering and Billing
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          APIOps and Automation
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          API Observability
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      • COMPARE
      • [Considering AI Gateway alternatives? ](/performance-comparison/ai-gateway-alternatives)Considering AI Gateway alternatives?
      • [Kong vs. Postman](/performance-comparison/kong-vs-postman)Kong vs. Postman
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We're Entering the Age of AI Connectivity [Read more](/blog/news/the-age-of-ai-connectivity)Read moreProducts & Agents:
    • [Kong AI Gateway](/products/kong-ai-gateway)Kong AI Gateway
    • [Kong API Gateway](/products/kong-gateway)Kong API Gateway
    • [Kong Event Gateway](/products/event-gateway)Kong Event Gateway
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  • [Documentation](https://developer.konghq.com)Documentation
  • [Book Demo](/contact-sales)Book Demo
  1. Home
  2. Resources
  3. Videos
  4. The Sociotechnical Path to High-Performing Teams
_Video_

# The Sociotechnical Path to High-Performing Teams

Charity Majors
Co-Founder and CTO, Honeycomb.io

A chasm is opening up between elite, high-performing teams and the rest of us. According to the DORA report, elite teams get code to users 25,000x faster than the bottom half of teams, deploy 46x more frequently and restore service from incidents in 2666x less time. While the same resources are theoretically available to all teams, the performance gap is actually widening with each year. What is going on? Are the majority of teams just doomed to mediocrity? Is this a skill gap (spoiler: no), a technical problem or a business one? Most importantly, how can you help your team function at an elite level? Let's talk through the social and technical strategies that great teams all over the world are using to be happier and more productive - and make their users happy too.

**Topics**
- [API Development](/resources/videos/tag/api-development)API Development- [Developer Experience](/resources/videos/tag/developer-experience)Developer Experience

## Get started with the API & AI platform

[Book Demo](/contact-sales)Book Demo

## step-0

  • ## Company

    • [About Kong](/company/about-us)About Kong
    • [Customers](/customer-stories)Customers
    • [Careers](/company/careers)Careers
    • [Press](/company/press-room)Press
    • [Events](/events)Events
    • [Contact](/company/contact-us)Contact
    • [Pricing](/pricing)Pricing
      • Terms
      • Privacy
      • Trust and Compliance
  • ## Platform

    • [Kong AI Gateway](/products/kong-ai-gateway)Kong AI Gateway
    • [Kong Konnect](/products/kong-konnect)Kong Konnect
    • [Kong Gateway](/products/kong-gateway)Kong Gateway
    • [Kong Event Gateway](/products/event-gateway)Kong Event Gateway
    • [Kong Insomnia](/products/kong-insomnia)Kong Insomnia
    • [Documentation](https://developer.konghq.com)Documentation
    • [Book Demo](/contact-sales)Book Demo
  • ## Compare

    • [AI Gateway Alternatives](/performance-comparison/ai-gateway-alternatives)AI Gateway Alternatives
    • [Kong vs Apigee](/performance-comparison/kong-vs-apigee)Kong vs Apigee
    • [Kong vs IBM](/performance-comparison/ibm-api-connect-vs-kong)Kong vs IBM
    • [Kong vs Postman](/performance-comparison/kong-vs-postman)Kong vs Postman
    • [Kong vs Mulesoft](/performance-comparison/kong-vs-mulesoft)Kong vs Mulesoft
  • ## Explore More

    • [Open Banking API Solutions](/solutions/open-banking)Open Banking API Solutions
    • [API Governance Solutions](/solutions/api-governance)API Governance Solutions
    • [Istio API Gateway Integration](/solutions/istio-gateway)Istio API Gateway Integration
    • [Kubernetes API Management](/solutions/build-on-kubernetes)Kubernetes API Management
    • [API Gateway: Build vs Buy](/campaign/secure-api-scalability)API Gateway: Build vs Buy
    • [Kong vs Apigee](/performance-comparison/kong-vs-apigee)Kong vs Apigee
  • ## Open Source

    • [Kong Gateway](https://developer.konghq.com/gateway/install/)Kong Gateway
    • [Kuma](https://kuma.io/)Kuma
    • [Insomnia](https://insomnia.rest/)Insomnia
    • [Kong Community](/community)Kong Community

Kong enables the connectivity layer for the agentic era – securely connecting, governing, and monetizing APIs and AI tokens across any model or cloud.

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