Announcing Kong Summit 2021: Developing the Connected World

Understanding 5xx and Other Errors in Your APIs Faster

Derick Felsman, Parsable

You’ve just added an API gateway to your setup, and now you’re buried under a load of developer complaints that your services are not working. However, your API gateway is configured and working as intended. Your teams end up spending time they do not have troubleshooting 4xx and 5xx errors along with a wide variety of other common issues. The assumption is usually that the gateway is misconfigured; however, the issues are more likely due to problems with the upstream or downstream applications.

In this session, Derick Felsman will discuss the need for proper error management tools for your services and provide guidance for incorporating them as a critical component of your operational toolchain.