The master agreement for customer subscriptions to Kong products and services.

Adds SaaS terms to Kong Customer Agreements that were previously only for customer self-hosted (on-premises) Kong software products.

Sets out legal terms specific to particular Kong products and services. Incorporated by reference into the Kong Customer Agreement.

Contains definitions for usage metrics used in Kong’s Order Forms.

Sets out additional contractual terms and information to assist Kong financial services customers who are regulated entities under Regulation (EU) 2022/2554 on DORA and related EU financial sector regulatory regimes.

Provides additional terms and engagements for fixed outcome professional services engagements.

Kong’s policy for customer support and maintenance for Kong’s products and services. Incorporated by reference into the Kong Customer Agreement.

Kong’s uptime commitments for Kong Konnect and Dedicated Cloud Gateways. Incorporated by reference into the Kong Customer Agreement for the applicable products.

Sets forth the security features, processes, and controls applicable to Kong products, including configurable options available to the customer.

Includes Kong’s commitments where it acts as a data processor for customers for applicable Kong products and services. Incorporated by reference into the Kong Product-Specific Terms and the Kong Customer Agreement

Contains the list of Kong’s subprocessors, where Kong is acting as a data processor for customers for applicable Kong products and services.

Sets out Kong’s privacy practices for personal data for its website and marketing operations.

Please see the information and materials available at konghq.com/compliance.

Kong’s statement of practices against modern slavery under applicable United Kingdom laws.