Every digital experience now depends on APIs. Uber doesn’t just exist because of its app; it exists because it orchestrates Google Maps, Twilio, identity services, payments APIs, and internal logistics endpoints into one seamless customer moment. Shopify's app ecosystem thrives because third-party developers can extend core commerce through public APIs that let niche use cases flourish. QuickBooks unlocked whole new customer bases when small-business developers began building solutions on top of its externalized APIs.
As Satav said, “APIs… act as the data exchange highways, and if APIs weren’t here, it’s basically very difficult for these apps to stay so interconnected that we take for granted today. The digital world that we know… just cannot be imagined without APIs.”
We’re living in a world where no single product solves the entire user journey. Users have multiple jobs to be done, like onboarding customers, managing vendors, executing payments, tracking orders, engaging buyers and so on. And the expectation today is that everything should work together by default.
APIs are what make that happen. They enable products to stop behaving like isolated tools and start acting like individual participants in an interconnected ecosystem. And that mindset shift transforms the role of APIs from a technical artifact into a growth engine.
But there’s a nuance here: API-led growth behaves differently from traditional product-led growth. Product managers obsess over funnels, activation moments, and churn. They A/B test checkout flows, optimize onboarding experiences, run continuous experiments, and refine UI until customers flow from sign-up to value with minimal friction.
In the API world, your “customers” aren’t end users, they’re developers. And developers don’t behave like traditional consumers. They don’t always have time to give feedback. They’re juggling multiple priorities. They treat API integration not as a discrete product interaction but as part of their long-tail workflow.
That means API product strategy needs new levers.