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  1. Home
  2. Blog
  3. Customer Stories

# Customer Stories

# Insights from eBay: How API Ecosystems Are Ushering In the Agentic Era

[API Management](/blog)API ManagementDecember 15, 2025

APIs have quietly powered the global shift to an interconnected economy. They’ve served as the data exchange highways behind the seamless experiences we now take for granted — booking a ride, paying a vendor, sending a message, syncing financial records, or stitching together SaaS tools into a…

Amit Dey
[](/blog/engineering/api-ecosystems-for-the-agentic-era)

# Celebrating the 2025 Kong Innovator Awards Winners

[API Summit](/blog)API SummitOctober 20, 2025

Recognizing the visionaries who are transforming the future of APIs and AI The Kong Innovator Awards celebrate organizations redefining what's possible and leveraging APIs and AI to solve real business challenges and drive meaningful transformation with Kong technologies. This year's winners…

Taylor Hendricks
[](/blog/news/2025-kong-innovator-awards-winners)

# Kong Innovator Awards 2025 Now Open For Submissions

[Customer Stories](/blog)Customer StoriesAugust 4, 2025

This year, at our in-person API Summit , we’re excited to shine a light on the projects and people who aren’t just implementing Kong, but reinventing it. The Kong Innovator Awards recognize outstanding and future-facing projects from Kong customers. And what better way to be recognized than with a…

Taylor Hendricks
[](/blog/news/kong-innovator-awards-2025)

# How Power Dynamic Technology Scaled SecureID with Kong Konnect and Azure Cloud

[Customer Stories](/blog)Customer StoriesJune 9, 2025

In today's fast-paced digital landscape, secure and scalable identity verification systems are the backbone of trust. That’s where SecureID , a European digital identity platform, identified an opportunity to provide secure, private, and compliant digital identification. The SecureID platform…

[](/blog/enterprise/power-dynamic-technology-customer-story)

## Subscribe to Kong’s newsletter

Stay ahead of API and AI Gateway trends. Get expert insights, technical guides, and best practices delivered to your inbox.

## step-0

# Goldman Sachs: Leveraging AI and APIs to Serve Business and Clients

[Customer Stories](/blog)Customer StoriesOctober 29, 2024

For over a century, Goldman Sachs has been one of the most recognizable names in multinational investment banking and financial services. When they speak, the market listens. So what does Goldman Sachs have to say about APIs and AI when it comes to serving its clients and fueling business success?…

Kong
[](/blog/enterprise/goldman-sachs-customer-story)

# Michaels' API Transformation: Crafting API Excellence with Kong

[Customer Stories](/blog)Customer StoriesOctober 23, 2024

Walk into any of the over 1,300 Michaels stores in the US or Canada, and you can’t help but be inspired. Since 1973, the arts and crafts specialty retailer has been sparking creativity for millions. But behind Michaels’ operations, there’s creativity on the technology front as well. In recent…

Kong
[](/blog/enterprise/michaels-customer-story)

# Building Success in the Manufacturing Industry with API Management

[Customer Stories](/blog)Customer StoriesJuly 29, 2024

Manufacturing has been one of the most prominent industries worldwide since the Industrial Revolution. Since then, from producing textiles to computer chips, manufacturers have always looked for ways to innovate. In the age of AI and APIs (or application programming interfaces), tech companies are…

Tizian Bürger
[](/blog/enterprise/manufacturing-industry-api-management)

# Paynamics Selects Kong to Enhance Payment Solutions and Elevate Customer Experiences

[Customer Stories](/blog)Customer StoriesJuly 23, 2024

Paynamics Technologies Inc. is a leading Phillippines-based fintech company that empowers businesses with efficient scaling and valuable business intelligence through innovative cashless payment solutions. From payment gateways to mass payouts and merchant wallets, Paynamics optimizes transactions,…

Kong
[](/blog/news/paynamics-and-kong)

# Modernizing the Future of Finance: A Kong-versation With Finastra

Finstra
[Customer Stories](/blog)Customer StoriesApril 27, 2022

Finastra has ambitious goals - to open up the world of finance. As Joey White, SVP of technology for Finastra, says, "The future of finance is open. All of the currently closed systems within banking will need to open to serve a digital future." To him, open means understanding what you don't know,…

Eric Pulsifer
[](/blog/enterprise/finastra-modernizing-finance)

# Kong vs. Apigee: Turn Your Customers Into Evangelists

Kong vs. Apigee Turn Your Customers Into Evangelists
[API Management](/blog)API ManagementMarch 31, 2022

Exceptional digital customer experience is vital to building a successful business. A recent report from Forrester Research shows customer-obsessed companies reporting 2.5x higher revenue growth and 2.2x better customer retention. Application Programming Interfaces (APIs) play a key role in…

Nishikant Singh
[](/blog/enterprise/kong-vs-apigee-turn-customers-into-evangelists)

# Kong helps TBC Bank improve their API ecosystem

Kong helps TBC Bank improve their API ecosystem
[Customer Stories](/blog)Customer StoriesMarch 21, 2022

TBC Bank is a technology-driven company in Georgia. We are happy to announce that we have chosen Kong to improve our API ecosystem and leverage its technological resources, expertise and international footprint to further simplify the daily lives of our users. TBC wanted to partner with a company…

Giorgi Gurashvili
[](/blog/news/tbc-bank-improver-api-ecosystem)

# American Airlines Dev Experience Takes Off With Service Mesh

Rapid Application Modernization 1680 x 500
[Service Mesh](/blog)Service MeshJanuary 26, 2022

Kubernetes is hard. Last year, we started the developer experience product at American Airlines. As we transitioned into the later half of 2020 and into 2021, we wanted to tackle Kubernetes app deployments. We aimed to make it easy for the users to do the right things, no matter how difficult those…

Karl Haworth
[](/blog/enterprise/kuma-service-mesh-american-airlines)

# 2021 Cloud Connectivity Innovator Award Winners: Big Success, Great Advice

Kong Introduces the Cloud Connectivity Innovator Awards
[API Management](/blog)API ManagementNovember 8, 2021

Many organizations have been able to accomplish impressive things using Kong products, including Kong Konnect, Kong Enterprise, Kong Gateway, Kuma and Insomnia. We recently honored four of these enterprises in the inaugural Cloud Connectivity Innovator Awards program during Kong Summit 2021.…

Josh Molina
[](/blog/news/2021-cloud-connectivity-innovator-award-winners)

# NexJ Drives End-to-End Connectivity With Kong to Scale CRM Solutions

NexJ Drives End-to-End Connectivity With Kong to Scale CRM Solutions
[Customer Stories](/blog)Customer StoriesJuly 21, 2021

This blog post is part one of a two-part series on how our team at NexJ broke down our monolith to scale our API management with Kong Gateway, the world's most popular open source API gateway . ( Here is part 2 .) In a recent presentation at Destination: Scale , I gave an…

Jelena Duma
[](/blog/enterprise/nexj-connectivity-scale-crm)

# How Kong and Partner API Integrations Helped Papa John’s Achieve Record Sales

Papa Johns
[Customer Stories](/blog)Customer StoriesAugust 19, 2020

It's not every day that you learn your technology helped a company achieve their highest sales in company history. But that is the story of Kong and Papa John's. I have always loved Papa John's for their delicious pizza made with fresh ingredients, but what I also think of is their (incredibly…

Sandeep Singh Kohli
[](/blog/enterprise/how-kong-and-partner-api-integrations-helped-papa-johns-achieve-record-sales)

# Kong Welcomes Depop as a Customer to the Kong Family!

Kong - Depop
[Customer Stories](/blog)Customer StoriesJuly 23, 2019

As we grow our footprint globally, we're gaining strong momentum in the UK. We recently added several fast-growing, London-based organizations to the Kong Enterprise community. These organizations are turning to Kong to help power their core business applications and accelerate application…

Sandeep Singh Kohli
[](/blog/enterprise/kong-welcomes-depop-to-kong-enterprise-family)

## See AI Gateway in Action

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[Get a Demo](/contact-sales)Get a Demo

## step-0

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  • ## Compare

    • [AI Gateway Alternatives](/performance-comparison/ai-gateway-alternatives)AI Gateway Alternatives
    • [Kong vs Apigee](/performance-comparison/kong-vs-apigee)Kong vs Apigee
    • [Kong vs IBM](/performance-comparison/ibm-api-connect-vs-kong)Kong vs IBM
    • [Kong vs Postman](/performance-comparison/kong-vs-postman)Kong vs Postman
    • [Kong vs Mulesoft](/performance-comparison/kong-vs-mulesoft)Kong vs Mulesoft
  • ## Explore More

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    • [API Gateway: Build vs Buy](/campaign/secure-api-scalability)API Gateway: Build vs Buy
    • [Kong vs Apigee](/performance-comparison/kong-vs-apigee)Kong vs Apigee
  • ## Open Source

    • [Kong Gateway](https://developer.konghq.com/gateway/install/)Kong Gateway
    • [Kuma](https://kuma.io/)Kuma
    • [Insomnia](https://insomnia.rest/)Insomnia
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