How HSBC Scales API Management for Developer-First Banking Platform

Inside HSBC’s developer-first API platform: standardization, centralized controls, and AI-ready operations across 57 markets.

HSBC details how it standardizes and scales APIs across 57 markets using Kong—improving developer experience, embedding centralized controls, and accelerating time to market. The discussion covers governance in a regulated environment, operational resiliency, evergreen upgrades, and why there’s no AI without APIs.

What you’ll learn:
- Developer-first platform principles: self-service, reduced cognitive load, secure-by-default
- Balancing standardization with developer autonomy via centralized controls in Kong
- Operational resiliency and evergreen upgrade practices at global scale
- Platform unification trends and AI enablement through APIs
- Key outcome: faster time to market for digital experiences