Resources
  • eBooks
  • Reports
  • Demos
  • Videos
|
  • Value Calculator
  1. Home
  2. Resources
  3. Videos
  4. Keynote: Scaling for Success - How Michaels Transformed Its API Strategy with Kong Konnect
Video

Michaels' API Transformation: From Kong Gateway to Konnect

Join Uma Bhemisetty, Executive Vice President and Chief Information Officer of Michaels, as he shares the company's transformative journey from Kong Gateway Open Source to Kong Konnect.

Since 1973, arts and crafts specialty retailer Michaels has been sparking creativity for millions But behind Michaels’ operations, there’s creativity on the technology front as well. Driven by the need to handle seasonal retail demands and reduce business risks, particularly during critical shopping periods like Black Friday, Michaels has transformed its approach to API management, using Kong — starting with Kong Gateway and then moving to Kong Konnect — to revolutionize their API management and fortify their infrastructure. 

Read the full story about how Michaels achieves API excellence with Kong here.

In retail, our business is very seasonal. It’s very important to have platforms that can scale and fluctuate with incoming customer traffic.

Uma Bhemisetty
Executive Vice President and Chief Information Officer, Michaels
Topics
Kong KonnectAPI Summit
Share on Social
Powering the API world

Increase developer productivity, security, and performance at scale with the unified platform for API management, AI gateways, service mesh, and ingress controller.

Sign up for Kong newsletter

    • Platform
    • Kong Konnect
    • Kong Gateway
    • Kong AI Gateway
    • Kong Insomnia
    • Developer Portal
    • Gateway Manager
    • Cloud Gateway
    • Get a Demo
    • Explore More
    • Open Banking API Solutions
    • API Governance Solutions
    • Istio API Gateway Integration
    • Kubernetes API Management
    • API Gateway: Build vs Buy
    • Kong vs Postman
    • Kong vs MuleSoft
    • Kong vs Apigee
    • Documentation
    • Kong Konnect Docs
    • Kong Gateway Docs
    • Kong Mesh Docs
    • Kong AI Gateway
    • Kong Insomnia Docs
    • Kong Plugin Hub
    • Open Source
    • Kong Gateway
    • Kuma
    • Insomnia
    • Kong Community
    • Company
    • About Kong
    • Customers
    • Careers
    • Press
    • Events
    • Contact
    • Pricing
  • Terms
  • Privacy
  • Trust and Compliance
  • © Kong Inc. 2026