PEXA’s Resilient API Platform on Kong Konnect

How PEXA uses an operator pattern, MCP servers, and AI agents with Kong Konnect to harden security, automate onboarding and support, and improve DX.

PEXA operates critical national infrastructure for property settlement in Australia. In this session, their team shares how they built a resilient, secure API platform on Kong Konnect using an operator pattern, MCP servers, and AI agents to automate onboarding, support, and SRE workflows.

What you’ll learn:
- Operator APIs for unified automation across Dev Portal, Salesforce, and GitHub Actions
- Catalog service + MCP server to expose API metadata and patterns
- AI support agents: provisioning reduced from ~1 hour to ~2 minutes
- Service-level protection and rate limiting for resiliency
- Fine-grained authorization, data entitlements, and comprehensive audit logging
- SRE/AIOps agents for self-healing and alert triage