As of May 2024, Kong Gateway Enterprise 3.3.x.x will enter its End Of Life (EOL) phase and will no longer be a part of the full support cycle. Following this, Kong Gateway Enterprise 3.3.x.x will enter a 12-month sunset support period, exclusively focused on helping customers upgrade to a current version of Kong Gateway Enterprise. The 12-month period ends in May 2025.
As a reminder, Kong Gateway Enterprise versions have 12 months of full support and a subsequent 12 months of sunset support. You can view our support policy on our documentation here.
From our documentation, Sunset Support means:
“After the product hits the end of the support period, Kong will provide limited support to help the customer upgrade to a fully supported version of Kong Gateway Enterprise for up to an additional 12-month sunset period. Kong will not provide patches for software covered by this sunset period. If there is an issue that requires a patch during this period, the customer will need to upgrade to a newer Kong Gateway Enterprise version covered by active support.”
We encourage customers to upgrade to a supported version of Kong Gateway Enterprise. If you are unable to upgrade within a 12-month period on a consistent basis, we would recommend that you upgrade to the latest LTS version. For Kong Gateway Enterprise, this means 3.4.x.x.
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