Not every organization is in the same place on this journey. Some are just getting started with AI cost visibility. Others are ready to run full financial chargeback with enforced entitlements. Kong supports all of it, and the path is designed to let you start simple and scale up as your program matures. We describe this path through the lens of four “levels.”
Level 1: Basic showback tied to API call volume. This is the fastest starting point. Using Kong with observability, you get immediate visibility into request volume by team or service — who is calling what, and how often. No billing infrastructure required. This is the right entry point for organizations that want to see the API-request-specific portion of their cost landscape before they decide how to act on it. This level — while still valuable — doesn't bring in AI-aware dimensions like token counts, agent runs, compute, storage, etc.
Level 2: Advanced showback with richer metrics. As your AI footprint grows, basic request counting stops telling the full story. Konnect Metering and Billing brings in a wider array of consumption metrics: agent runs, actual token counts, provider-level cost data, model version tracking, trend analysis over time, and more. This gives FinOps and engineering teams a much more precise picture of where spend is concentrated and how it is evolving.
Level 3: Advanced showback, chargeback, and entitlement enforcement. This level combines the power of Konnect Metering and Billing with Kong AI Gateway to meter, charge for, and enforce limits around AI consumption — all in a single platform layer. Teams or products can be given usage entitlements. When they approach or hit those limits, enforcement happens in real time at the gateway layer, before overruns occur. Importantly, this enforcement capability stands on its own — organizations can implement usage controls without needing full invoicing infrastructure in place.
Level 4: Full chargeback with invoicing. When visibility and control need to become financial accountability, Konnect Metering and Billing supports true chargeback. Usage data is aggregated by business unit, team, or product, and drives real invoicing back to the teams responsible. This is how you make AI cost a first-class input into budget planning rather than an unpleasant surprise at the end of the quarter. It is the architecture that makes AI unit economics predictable and defensible at enterprise scale.